Case Study: KinderCare Learning Centers achieves 70% faster outage resolution and major cost savings with VMware SD-WAN

SD-WAN Enables Education Provider's Growth Strategy

KinderCare, America’s largest early childhood education provider with more than 1,400 locations across 40+ states serving over 185,000 families, faced a sprawling, distributed network managed by an outsourced “black box.” The company struggled with low availability, poor visibility into partner operations, rising costs and inadequate service as it shifted to a growth and acquisition strategy.

KinderCare selected QOS Networks running VMware SD‑WAN in a co‑managed model, enabling direct circuit purchasing, cellular failover and supplier integrations (e.g., ServiceNow). The deployment identified and remediated hundreds of faulty circuits, cut mean time to resolution for Internet outages by 70%, delivered significant recurring cost savings, improved IT visibility and supplier coordination, and simplified onboarding of new centers.

KinderCare Learning Centers

Dennis Baker

Vice President, IT Technical Operations and Architecture