Case Study: Northgate González Market eliminates network outages and cuts costs with VMware SD-WAN

Retail Network Requirements: Eliminate Network Outages with High Availability Configurations While Reducing Costs

Northgate Market, a 41‑store grocery chain headquartered in Anaheim, faced mounting network problems after growth and acquisitions: disparate systems, high connectivity costs, slow links, frequent outages, and no real-time visibility—risks that threatened its high‑transaction in‑store operations and future expansion.

Working with AT&T and managed‑service partner Configure Inc., Northgate deployed VMware SD‑WAN (VeloCloud) after a two‑phase POC that proved high‑availability dual‑edge and broadband+LTE failover. The SD‑WAN Orchestrator delivered real‑time visibility and traffic reporting, PCI‑segmentation and prioritization for transactions, seamless failover in live tests, faster 20–25 minute branch rollouts, and significant reductions in outages, costs and maintenance while Configure now manages the network.

Northgate González Market

Harrison Lewis

Chief Information Officer