Case Study: Michelin achieves improved service quality and bandwidth optimization with VMware SD‑WAN

How Michelin connects its 200 sites worldwide

Michelin, the global tire and high‑tech materials leader with more than 120,000 employees and €24 billion in revenue, faced a major network challenge after migrating collaborative applications to SaaS: bandwidth needs doubled and continued to grow roughly 100% every 12–18 months. With about 200 sites previously tied to dual MPLS links and local providers, the company was dependent on limited bandwidth options and saw poor quality of service for business apps and audio/video communications.

Michelin chose AT&T as integrator and VMware SD‑WAN (VeloCloud) to build a cloud‑delivered, Michelin‑managed SD‑WAN, renegotiating provider contracts and running links in active‑active mode while adding traffic prioritization and deep visibility. Deployed across 200 sites for 120,000 users, the solution delivered improved QoS, optimized bandwidth use and costs, end‑to‑end security, and achieved ROI in 16 months, boosting user satisfaction.

Michelin

Pauline Flament

Chief Technology Officier