Case Study: Brandeis University achieves full network visibility and faster issue resolution with VMware SD-WAN

Full Network Visibility Is Key at Brandeis University

Brandeis University, a higher-education institution in Waltham, MA, struggled with vast amounts of network data and siloed analysis tools that prevented a single source of truth. Without established baselines for “normal” behavior, IT had limited end-to-end visibility and relied on help-desk reports to learn about user-impacting issues, making diagnosis slow and reactive.

By deploying VMware Edge Network Intelligence (formerly Nyansa Voyance), Brandeis gained layered, unified visibility that learns the environment, identifies root causes, and recommends fixes. The platform sped time-to-resolution, enabled proactive mitigation of problems, and improved the network experience for faculty, staff, and students.

Brandeis University

Mike Fitzgerald

Senior Data Network Engineer