Case Study: Myron Steves achieves zero network outages and always-on carrier connectivity with VMware SD-WAN

Eliminating Network Outages to Better Serve Insurance Carriers and Customers

Myron Steves is an independent managing general agency and wholesaler that must maintain constant connectivity to overseas insurance carriers to serve U.S. customers. Recurring network outages from an entirely virtual network routed through a single internet provider disrupted access across three branch offices, causing lost revenue and risking timely service as the company expanded.

Myron Steves partnered with Meriplex to deploy a fully managed SD‑WAN using VMware SD‑WAN by VeloCloud, adding multiple broadband links per office and replacing legacy routers with SD‑WAN edges. The solution delivered centralized visibility and control, fast branch turn‑ups, eliminated outages, and freed IT from day‑to‑day network management—producing seamless operations and about 30% cost savings in year one.

Myron Steves

Rick Rader

IT Director