Case Study: On Solid Ground RV & Boat Storage achieves quicker, more convenient customer access with VIZpin

On Solid Ground RV & Boat Storage Gives Customers Quicker, More Convenient Access with VIZpin

On Solid Ground RV & Boat Storage, a family‑owned five‑acre facility in Edgewater, Florida, needed a simpler, more convenient way for customers to access its single motorized gate. The existing driver‑side keypad forced RV and trailer drivers to exit or awkwardly maneuver vehicles to punch codes, clogging the staging area and creating a nuisance—especially in summer rain. Seeking a keypad‑less option, the owners evaluated solutions and selected VIZpin (the VIZpin reader and SMART app) to address access and security needs.

On Solid Ground installed a VIZpin reader to run in parallel with the existing keypad and rolled out the VIZpin SMART app to customers, keeping the keypad for those without smartphones. VIZpin enabled drivers to remain in their seats and gain entry more quickly, reduced staging congestion and rain‑related hassles, and produced clearer auditability since smartphone keys are tied to individual users. Adoption continues to grow by word of mouth, delivering measurable improvements in speed, convenience and security for the facility.

On Solid Ground

Thomas Martucci

Owner