Vizient
8 Case Studies
Case Study: NYC Health + Hospitals reduces nurse turnover with Vizient's Nurse Residency Program
A Vizient Case Study
NYC Health + Hospitals cuts nurse turnover from 46% to 5% with Vizient
NYC Health + Hospitals, New York City's largest municipal public health system, faced a critical challenge with nurse turnover reaching 46% in 2019. This unsustainable rate threatened both care delivery and financial stability. To address this, the health system partnered with Vizient and implemented the Vizient/AACN Nurse Residency Program™ as a core strategy for retention and professional development.
The solution from Vizient was a standardized, system-wide nurse residency program focused on long-term support, evidence-based practice projects, and mentorship. The program achieved dramatic results, reducing nurse turnover among participants to just 5% in 2025. This 44-percentage-point improvement generated an estimated annual cost avoidance of $12.7 million, showcasing the profound financial and operational impact of Vizient's program.
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