Case Study: Tipalti drives product roadmap decisions with Vivun

Tipalti - Customer Case Study

Tipalti, the supplier payments automation platform, wanted to give its presales team a data-backed way to inform product enhancement suggestions and improve visibility into team activity as it grew quickly. Instead of relying only on customer surveys and market analysis, Tipalti needed a tighter connection between presales insights and product roadmap decisions, along with better support for capacity planning and resource allocation.

Vivun provided Tipalti with presales intelligence through its Hero platform, creating a shared store of data that helps Product and Presales review opportunities monthly and make faster, more transparent roadmap decisions. With Vivun, Tipalti can export product gaps tied to revenue, align stakeholders around what matters most, and use presales insights to prioritize features that could influence millions of dollars in potential ACV.

Tipalti

David Schultz

Head of Solution Consulting