Case Study: Mirakl scales its global presales team with Vivun

Mirakl - Customer Case Study

Mirakl, a fast-growing marketplace SaaS platform valued at $1.5 billion, needed to scale its global presales team quickly while bringing structure to an undefined presales process. The team lacked visibility into day-to-day activity, needed better tracking for a remote organization, and wanted data on what was actually driving wins.

Vivun provided Mirakl with a presales platform to allocate resources more effectively, track individual and global presales activity, and identify winning patterns across activities, deliverables, and team configurations. With Vivun, Mirakl gained real-time insight for forecast calls, improved its ability to justify headcount, and elevated the strategic role of presales across the business.

Mirakl

Simon Dyer

VP Sales Engineering