Case Study: Tradesy reduces CPU spikes from 80% to 10% and eliminates reactive fire‑drills with VividCortex

Tradesy - Customer Case Study

Tradesy is a mobile and online clothing resale marketplace that grew from a seven-person startup to a 130-person company serving millions of users. Because the platform depends on user-driven data and a full‑stack engineering model (no dedicated DBAs), Tradesy faced frequent database incidents, reactive fire‑drills, and slow troubleshooting using only query logs and Nagios.

By rolling out VividCortex to its engineers, Tradesy gained query-level visibility, lightweight monitoring, and powerful charts for root-cause analysis. The easy setup let the team pinpoint inefficiencies, reduce maximum CPU spikes from about 80% to roughly 10% (and stay there), eliminate many fire‑drills, and confidently monitor deployments and new queries.

Tradesy

Jesse Forrest

Engineering Manager