Case Study: SendGrid achieves rapid query insight and lower infrastructure costs with VividCortex

SendGrid - Customer Case Study

SendGrid is a cloud email platform that delivers over 19 billion messages a month for customers like Airbnb, Spotify and Walmart. At scale its MySQL infrastructure faced high transaction rates, massive datasets and heavy I/O that pushed known performance limits, creating persistent questions about which queries, apps or servers were causing bottlenecks and overwhelming DBAs who relied on costly, infrequent query-log reports.

Deploying VividCortex’s SaaS monitoring gave SendGrid low-overhead query sampling (including regex-based capture), real-time dashboards, before-and-after query comparisons and daily reports that developers can use directly. The result: months-old issues were diagnosed quickly, a deploy-related replication bottleneck was traced and fixed, hardware spend was reduced, feedback loops shrank by weeks, and DBAs gained time for strategic work while teams took greater ownership of performance.

SendGrid

Chris McDermott

Manager of Product Operations