Case Study: Delivery Hero achieves faster issue resolution and improved database performance with VividCortex

Delivery Hero - Customer Case Study

Delivery Hero, a Berlin-based online food-ordering company founded in 2011, handles huge volumes of customer and order data and needed its databases to run reliably. Their simple in-house monitoring tools couldn’t keep up, so Database Team Lead Luis Neves evaluated VividCortex to get more robust, actionable visibility into database performance.

Installing VividCortex on staging and production gave the team a clear UI, top-query and compare-query insights, and fast root-cause identification—reducing troubleshooting from about an hour to minutes and easing a MySQL 5.1→5.6 upgrade. Developers and DBAs now use the tool collaboratively to preempt problems, ship faster, and maintain higher-confidence, higher-quality releases.

Delivery Hero

Luis Neves

DBA Team Lead