Case Study: ActiveProspect achieves precise database utilization insights and faster troubleshooting with VividCortex

Database Utilization Insights Help Make ActiveProspect’s Advanced Lead Acquisition Possible

ActiveProspect, an Austin-based SaaS provider of lead acquisition and certification products (LeadConduit and TrustedForm), needed better visibility into database performance to ensure real-time lead delivery and capacity planning. With a small DevOps team that shares development and operations responsibilities, their existing monitoring (Server Density) surfaced metrics but didn’t help diagnose root causes or attribute database costs across multiple applications.

By adopting VividCortex’s Profiler, ActiveProspect gained per-query visibility and utilization metrics for their MongoDB clusters, enabling the team to quickly rule out databases during incidents and precisely attribute infrastructure costs (one app was found to consume 80% of DB resources despite low revenue). The result was faster troubleshooting, clearer capacity planning and budgeting, and significant time savings—essentially adding expert DBA insight to a lean team.

ActiveProspect

Tim Ray

Sr. DevOps