Case Study: Ubersmith achieves proactive query-level visibility and improved database performance with VividCortex

Achieving Insights Beyond Database Team Roles

Ubersmith, a New York–based provider of all-in-one business management software for subscription services, relies on large customer databases that sit at the core of its product. As clients’ datasets grew, scalability issues and unpredictable query behavior began to surface — and without a full-time DBA on staff, the team needed a better way to find and fix problems before customers were affected.

By adopting VividCortex, Ubersmith gained deep, query-level visibility, real-time fault detection, and trend analysis that developers and operations staff use to spot and refactor problematic queries during internal testing. The result was rapid identification of issues that previously eluded them, safer releases, improved database performance for customers, and a repeatable process that lets Ubersmith proactively manage growth without a dedicated DBA.

Ubersmith

Michael Styne

Director of Operations