Case Study: GlideFast Consulting automates 6,000+ client status reports with VividCharts

GlideFast Consulting automates 6,000+ client status reports with VividCharts

GlideFast Consulting, an elite ServiceNow partner, faced the challenge of manually producing thousands of client status reports annually. Their project managers were building weekly Excel and PowerPoint decks by hand, which provided no real-time visibility into client reporting needs. To overcome this, they turned to VividCharts for an Automated Operational Reporting solution.

VividCharts implemented a solution using branded, on-demand report templates that lived directly inside ServiceNow, requiring no custom code. This automated over 6,000 status reports every year, reducing report creation time from hours to minutes. The transformation provided consistent, visually engaging updates that lifted client satisfaction.

GlideFast Consulting