Case Study: CDW saves $2.6M annually with VividCharts

CDW saves $2.6M annually by automating 60+ reports with VividCharts

CDW, a Fortune 500 company, faced the challenge of a business review process that relied on manually built client-facing visualizations. This repetitive and slow work pulled skilled personnel away from higher-value initiatives, costing the equivalent of 20,000 hours of manual reporting effort annually. They partnered with VividCharts to find a solution using automated operational reporting within ServiceNow.

VividCharts implemented a solution that automated over 60 visualizations natively within ServiceNow, replacing manual work with standardized and scalable report templates. This automation saved CDW $2.6 million annually, eliminated 20,000 hours of manual reporting, and freed the team to focus on strategic initiatives. The VividCharts solution also provided better leadership visibility and improved team morale.

CDW