Case Study: Synergy HomeCare achieves 242 hours/year payroll savings and improved caregiver self-service with Viventium

Synergy HomeCare - Customer Case Study

Synergy HomeCare in Carlisle, PA — an 11-year home care franchise with 85 caregivers — was spending 8–10 hours each pay period managing payroll as its previous provider raised rates and failed to meet service needs. Looking for faster processing, better client support, and improved employee access, Synergy HomeCare selected Viventium’s human capital management (HCM) payroll solution.

Viventium implemented its HCM platform with a dedicated implementation specialist and the Viventium mobile app for Employee Self Service, cutting payroll processing from 8–10 hours to about 40 minutes and saving approximately 242 hours annually. The solution also reduced employee inquiries by giving caregivers direct access to pay stubs and policy documents, improved admin efficiency, and delivered the personalized support Synergy HomeCare needed.

Synergy HomeCare

Michelle Lisk

Personal Care Assistant