Case Study: Home Helpers Home Care achieves rapid caregiver growth and 2-day onboarding with Viventium

How One Home Care Agency Became an Overnight Sensation

Home Helpers Home Care franchise owner Heather Deringer opened her Central Clark County, WA agency in March 2022 and faced the classic home-care challenge: recruiting and onboarding quality caregivers quickly amid a nationwide labor shortage while building scalable, time-saving processes. To meet that need she implemented Viventium, using its Recruiting, Onboarding, and Payroll modules to centralize applications and automate hiring workflows.

Viventium delivered a single-pane recruitment dashboard with built-in texting and an automated onboarding sequence tied to payroll, allowing admins to respond to applicants within hours, schedule phone interviews within 48 hours, and fully onboard hires in as little as 2 days. The result: Heather grew her agency from 2 employees to 25+ in the first year, eliminated paper files, reduced data-entry errors, and reclaimed administrative time — outcomes driven by Viventium’s customizable, integrated platform.

Home Helpers Home Care

Heather Deringer

Owner