Case Study: Green Oaks North Pet Hospital streamlines client communications with VitusVet

Green Oaks North Pet Hospital - Customer Case Study

Green Oaks North Pet Hospital, an AAHA-accredited veterinary practice in Arlington, Texas, needed a better way to stand out in a crowded local market and meet clients’ growing preference for text-based communication. The practice turned to VitusVet and its Communication Platform to streamline client interactions and make communication more convenient for both staff and pet owners.

With VitusVet Connect, Green Oaks North Pet Hospital converted its landlines to support two-way text and picture messaging, allowing staff to send surgery instructions, check patient status, and reduce time spent on phone calls. Messages could also be imported into the practice management system, helping keep records current and saving staff time on manual notes while freeing them to spend more time engaging with clients in person.

Green Oaks North Pet Hospital

Bethany Joyce-Patterson

Practice Manager