Case Study: Cayman Islands Health Services Authority boosts primary-care quality and reduces hospitalizations with VitreosHealth

The power to transform healthcare through people-centered Primary Care

The Cayman Islands Health Services Authority (HSA), the primary public healthcare provider for the Cayman Islands, faced rising chronic disease burdens (hypertension, diabetes, mental illness, asthma, COPD and cancer) and needed to move from procedure‑based productivity to people‑centered, value‑based primary care. To support its Quality Care Initiative and close gaps‑in‑care, HSA partnered with VitreosHealth to apply predictive analytics and prescriptive insights across its EMR and other data sources.

VitreosHealth cleaned and integrated HSA’s data, identified high‑risk cohorts and physician‑level “worst‑ten” patient lists, and delivered dashboards and regular reports to drive targeted outreach and chronic care management. The VitreosHealth solution produced measurable gains: 22% fewer asthma/COPD admissions, 26% improvement in LDL control, 7% improvement in A1C, 11% improvement in blood pressure control, a 60% increase in falls screenings, and a 20–30% reduction in avoidable ER visits, alongside above‑benchmark screening rates (e.g., 94.77% BP screening).

Cayman Islands Health Services Authority

Keith Higgins

Chief Information Officer