VITEC
50 Case Studies
Case Study: AIDA Cruises delivers premium in-cabin infotainment with VITEC
A VITEC Case Study
Aida Cruises Selects Exterity Hospitality Technology to Provide Premium in cabin Infotainment System
AIDA Cruises, the market leader in the German-speaking cruise market, wanted to elevate the onboard experience with a premium in-cabin infotainment system that combined international TV channels with interactive cruise services. Working with Exterity, AIDA sought a flexible, easy-to-manage SmartTV-based solution that would meet the expectations of today’s tech-savvy luxury cruise guests.
Exterity implemented ArtioGuest middleware across six AIDA ships, powering more than 11,000 guest and crew cabins with customizable TV interfaces, on-demand content, safety information, live ship feeds, and guest services such as excursion booking and bill viewing. The Exterity solution also supports digital signage in public areas and centralized safety controls, helping AIDA improve guest satisfaction, generate additional revenue, and streamline onboard communications.
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AIDA Cruises
Chris Van Hoven
Senior Product Owner