Case Study: The Arbor Company improves resident quality of life with Vitals Software

How Vitals was able to partner with The Arbor Company to optimize their social profile assessment process

The Arbor Company, a provider of independent living, assisted living, and memory care across 20 communities, faced the challenge of a manual, paper-based system for its resident social profile assessments. This process made it difficult to analyze data and tailor engagement programs to individual resident needs. To modernize this system, they turned to a solution from Vitals Software.

Vitals Software implemented an electronic version of the social profile within its platform, automating the data collection process. This allowed The Arbor Company to easily generate reports to identify popular programs and, most importantly, interface the profile summaries with individualized caregiver task sheets. The solution from Vitals eliminated manual work, enabled highly personalized resident care, and ultimately improved the overall quality of life for residents.

The Arbor Company

Laura Ellen McAvoy

VP of Engagement & Training