Case Study: Equity Residential achieves high employee wellness engagement and preventive care adoption with Vitality

Engaging remote employees for national residential firm proves to be effective

Equity Residential, an S&P 500 owner/operator of high-quality apartment properties with about 3,800 mostly remote employees, faced rapidly rising healthcare costs and a culture that underused preventive care—many employees relied on ERs and missed screenings. To shift toward prevention and better health engagement, Equity Residential implemented the Vitality program, seeking a platform that would give employees a clear, actionable view of their health.

Vitality delivered a Health Results dashboard, the “Vitality Age” metric and screening incentives that drove strong participation—almost 70% of employees completed the Vitality Health Review and nearly 40% completed the Vitality Check—leading to tangible behavior change and at least one early-detected, life‑saving heart surgery. Vitality’s tools and the company’s Vitality Champs rollout increased grassroots engagement, improved preventive care uptake, and started to change Equity Residential’s health culture.

Equity Residential

Catherine Carraway

First Vice President, Human Resources