Case Study: Barts Health NHS Trust reduces cancelled theatre procedures with VitalHub MCAP

Using MCAP to Identify delays in Medication / Pharmacy The Walton Centre NHS Foundation Trust

VitalHub worked with Barts Health NHS Trust on an MCAP pre-admission challenge. The trust needed to manage patients transferred to St Barts Hospital for surgery or cardiac procedures who were not yet ready for treatment and required in-patient work-up, often leading to late cancellations and empty theatre slots.

VitalHub implemented an e-referral system with mandatory referral questions and completion before dates were allocated. The SPOC office now communicates directly with referring hospitals and reviews patient details before transfer is approved, ensuring MCAP criteria are met and investigations are current. This improved coordination led to more reliable admissions and an over 75% reduction in cancelled theatre procedures over 12 months.

Barts Health NHS Trust