Case Study: The Walton Centre NHS Foundation Trust improves discharge planning with VitalHub MCAP

Using Mcap for Discharge Planning the Walton Centre Nhs Foundation Trust Mcap Case Study

The Walton Centre NHS Foundation Trust worked with VitalHub using MCAP to improve discharge planning. The trust found that some patient delays were being caused by issues with discharge documentation, with transport delays also emerging as a key challenge.

VitalHub implemented process changes based on the review, including a discharge checklist with added fields to support patients who live alone or need extra help. As a result, the trust tightened its discharge preparation process, completed the checklist the night before instead of on the day, and improved both documentation and the time taken by nursing staff to complete discharge.

The Walton Centre NHS Foundation Trust