Case Study: Alder Hey Children’s NHS Foundation Trust reduces discharge delays with VitalHub’s MCAP Diagnostic

Alder Hey Children’s Hospital NHS Foundation Trust - Customer Case Study

The Alder Hey Children’s Hospital NHS Foundation Trust was facing a significant challenge where an average of 15 to 17 patients per month across its surgical wards experienced discharge delays due to undocumented discharge plans. The hospital partnered with VitalHub and utilized the vendor's MCAP diagnostic service to gain data-driven insights into this recurring issue and identify the patients who were medically ready to leave but were being held up.

VitalHub’s solution was to implement a new 'Consultant / Surgeon of the Week' initiative, which was directly informed and supported by live data from the MCAP platform. This streamlined focus on patients awaiting discharge plans led to substantial bed day savings, improved internal processes, and made delays due to missing plans a very rare occurrence, showcasing the measurable impact of the partnership.

Alder Hey Children’s Hospital NHS Foundation Trust