Case Study: Atlanta Creative Events speeds event lines with Vital POS

Atlanta Creative Events - Customer Case Study

Atlanta Creative Events, led by owner Jim Shumake in Atlanta, GA, needed a faster, more mobile payment solution for its growing food truck festivals and large public events. Their old point-of-sale system was slow, clearing only about 50 people per hour, which created long lines and a poor attendee experience. Vital provided the payment technology used to support their event operations.

By switching to Vital and the Vital POS through TSYS, Atlanta Creative Events was able to nearly double throughput to about 80 people per hour. The tap-and-go payment option helped speed up transactions as more attendees used contactless cards and mobile wallets, improving line flow and overall efficiency. Vital gave the customer a long-term payment solution that better matched the pace of their events.

Atlanta Creative Events

Jim Shumake

Owner