Case Study: Penn National Insurance achieves 33% faster data processing with Vital Learning

Implementing Vital Learning’s Vital Productivity course helped Penn National Insurance to increase the productivity of their Commercial Lines Processing department

Penn National Insurance was looking for a way to increase the accuracy and efficiency of data entry employees in its Commercial Lines Processing department. To meet this challenge, the company turned to Vital Learning for its Vital Productivity course, which focuses on building number skills.

Implementing Vital Learning's training program led to a significant improvement in processing times. Managers reported a 33% reduction in the time needed to process data, with tasks that previously took one minute now being completed in just 40 seconds, saving the company time and money.

Penn National Insurance

Lennie Whitcomb

Manager of Employee Development