Case Study: Stevens Scotland streamlines trade orders with Vital Hike's custom online portal

Stevens Scotland streamlines order processing with Vital Hike

Vital Hike worked with Stevens Scotland, the UK's leading window blind manufacturer, to address challenges with their manual order processing. The company spent excessive time handling quotes and orders by phone, a process prone to errors that delayed manufacturing and burdened staff during business hours.

The solution was a custom-built online trade partner portal, a cloud application developed by Vital Hike. This portal allows trade customers to place and manage orders automatically at any time, with features like white-labeled invoices. It integrates with the client's existing systems, streamlining operations. The result freed Stevens Scotland staff from administrative tasks, eliminated order backlogs, and accelerated the order-to-factory process, improving both trade customer experience and internal efficiency.

Stevens Scotland