Case Study: Drumgolf boosts conversion rates with a personalised digital itinerary app from Vital Hike

Drumgolf boosts conversion rates with Vital Hike's personalized itinerary app

Drumgolf, a luxury tour operator specializing in custom golf tours across Scotland, faced the challenge of differentiating itself in a crowded market. Their initial process of sending proposed itineraries via emails and PDFs was not providing the exceptional, personalized customer experience they desired. To overcome this, they partnered with vendor Vital Hike for a web application solution.

Vital Hike built a personalized digital itinerary app to deliver a superior pre-sales experience for Drumgolf's customers. This solution made it easy for prospects to explore their proposed trip details, which led to a significant boost in conversion rates for the tour operator.

Drumgolf