Case Study: HOP Vietnamese reduces labour costs by 35% with Vita Mojo

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Preview of the HOP Vietnamese Case Study

HOP Vietnamese reduces labour costs by 35% with Vita Mojo

HOP Vietnamese, a quick service restaurant in London, faced operational challenges due to increasing customer demand for meal customisation, which clashed with their pre-made model. This led to long queues during peak hours and high labour costs consuming 35% of sales. To address this, they partnered with Vita Mojo to implement an Order Management System.

Vita Mojo provided a comprehensive digital ordering and kitchen management solution, unifying all operations into a single platform. This transition to a made-to-order model with digital kiosks resulted in a 35% reduction in labour costs, a 20% increase in average transaction value, and a 20% increase in throughput during peak hours, allowing the restaurant to serve over 300 customers per hour.


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