Case Study: Microsoft achieves governed Copilot adoption with VisualSP

Microsoft enables governed Copilot adoption with VisualSP

The customer, Microsoft, faced a challenge with the governed adoption of its Copilot AI tools. Adoption was stalling because users were unsure of what they were allowed to do and what prompts to use, while governance policies struggled to keep pace, creating compliance risks and inconsistent usage across teams.

The vendor, VisualSP, implemented a solution that delivers in-context guidance, approved prompts, and policy reminders directly within the user's workflow. This provided users with immediate support, gave compliance teams necessary guardrails and audit-ready evidence of guidance exposure, and enabled leaders to track measurable progress for safe and repeatable Copilot adoption.

Microsoft