Case Study: Roche Diagnostics achieves streamlined multi‑site resource scheduling and 92% user satisfaction with Visual Planning

Roche Diagnostics - Customer Case Study

Roche, a world-leading pharmaceutical and diagnostics company, needed to reorganize its support services after regulatory changes and deploy a new scheduling tool to manage installations across France, the UK and Germany. The solution had to improve medium-to-long-term planning, allocate human and material resources across multiple projects and sites, integrate with existing applications, and be easily configurable to adapt to evolving business needs.

After evaluating 10 solutions, Roche selected Visual Planning for its flexibility, usability and integration capabilities. The system was rapidly extended to training and Tissue Diagnostics lab planning, now evolving daily to match processes; a user survey reported 92% satisfaction. Visual Planning delivers strong exports, real-time indicators, stock evaluation and billing forecasts, and is considered essential for deployment and monitoring across business units.

Roche Diagnostics

Gilles COPIN

IT Director