Case Study: SRC advances DoD human-centered design with Visual Logic

SRC boosts usability scores by 25% with Visual Logic

The customer, SRC, a provider of defense technology for over 65 years, faced the challenge of transforming its engineering culture to meet the DoD's increased demand for usable products. To embed human-centered design (HCD) across its organization, SRC engaged vendor Visual Logic to establish and lead a UX Center of Excellence.

Visual Logic developed a strategic framework and phased roadmap to integrate HCD into SRC's systems and workflows. The solution included hiring and training talent, establishing new standards, and executing pilot projects. This resulted in products with significantly higher usability scores, including one product that saw a 25% increase, and built the internal capability to consistently deliver highly adopted technology.

SRC