Case Study: Smith Induspac achieves improved process accuracy and faster on-the-job training with Visual Knowledge Share Ltd

Smith Induspac Proves That Precision is Key For Any Process

Smith Induspac, a leader in custom multi-material industrial packaging, faced the challenge of delivering precise, repeatable assembly across more than 1,000 different packaging variants while managing high employee turnover. To standardize processes and speed up training, Smith Induspac adopted Visual Knowledge Share Ltd’s digital work instruction software, VKS Lite, deploying visual instructions at production tables to ensure every employee follows the same steps.

Visual Knowledge Share Ltd implemented VKS Lite to capture best-process knowledge, deliver picture- and video-based work instructions, and support a ranked guidebook system (levels 1–5) that assigns tasks by worker experience (new hires: 1–3; experienced: 4–5). The solution produced faster comprehension, improved process accuracy, stronger on-the-job training, and measurable gains in quality, productivity and delivery times—making output consistent regardless of staff turnover.

Smith Induspac

Mario Latendresse

President and Chief Operating Officer