Case Study: Chesterton achieves 50% faster training and major quality gains with Visual Knowledge Share Ltd (VKS)

Chesterton Cuts Training Time in Half with VKS

Chesterton, a world-class provider of mechanical sealing solutions, faced the loss of decades of “tribal knowledge” as experienced operators retired and needed to rapidly train new hires on complex, 60+ step seal assemblies. To capture and share that expertise, Chesterton adopted VKS Enterprise from Visual Knowledge Share Ltd to create digital, visual work instructions and a blended classroom-to-shop-floor training program.

Using Visual Knowledge Share Ltd’s VKS, Chesterton rolled out interactive e‑learning, real‑time bench guidance, easy guidebook revisions, and multi‑language support across sites in the US and Germany. The solution halved onboarding time (from two months to one month), helped cut customer complaints by 37% (exceeding a 20% target), standardized processes, and enabled faster, less supervised operator competency.

Chesterton

George Englis

Manager of Operational Training