Case Study: Los Angeles Community Development Department achieves greater productivity and network control with Visual Click Software

Los Angeles Community Development Department Sees Immediate Benefits from DSRAZOR and DSMETER

The Los Angeles Community Development Department’s Computer Systems Division was stretched thin managing 500+ users across 13 NetWare servers and 20+ field offices, especially after staffing was cut in half. They needed a way to speed up routine eDirectory user account work, improve security, and stop non-work-related files from consuming limited network storage. Visual Click Software’s DSRAZOR for eDirectory and DSMETER for NetWare were introduced to address these challenges.

Visual Click Software helped the department delegate account management to field-office staff using customized DSRAZOR applets, reducing travel and freeing the central IT team for higher-value work. DSMETER blocked and reported unwanted files such as mp3s and videos, helping return storage to normal, improve network security, and support better reporting; the department also avoided needing additional storage or another server.

Los Angeles Community Development Department

Kenneth Smith

Systems Analyst