Case Study: BlueCross BlueShield of South Carolina achieves major time savings and more efficient account management with Visual Click Software

BlueCross BlueShield of South Carolina Benefits from DSRAZOR Every Single Day

BlueCross BlueShield of South Carolina’s Information Systems Division needed a faster way to manage eDirectory and Active Directory accounts, including inactive-account cleanup, password issues, employee transfers, and account creation. Using Visual Click Software’s DSRAZOR for eDirectory and DSRAZOR for Windows, the team was able to streamline these manual, time-consuming security and directory tasks across a hybrid IT environment.

Visual Click Software implemented custom DSRAZOR applets and reporting tools that let the team update accounts, identify and act on inactive users, and copy group memberships more efficiently. The results were significant: BlueCross BlueShield of South Carolina cut account creation time by two thirds, automated employee transfers, and gained faster reporting and response times, with custom applets often delivered within 15 to 30 minutes by Visual Click Software support.

BlueCross BlueShield of South Carolina

Robert Frazier

Team Lead, Data Security