Case Study: OCI achieves faster, smoother customer service and automated financial processes with VistaVu Solutions

Chemical manufacturer upgrades from a breakfix partner to a strategic relationship and gains new advantages

OCI, a chemical manufacturer, needed a more responsive, strategic partner to guide its digital transformation after a troubled SAP Business ByDesign implementation and repeated failed integrations. OCI engaged VistaVu Solutions to support its SAP Business ByDesign project and to leverage Boomi integrations (with additional work on BlackLine and plans for SAP Concur Invoice) to resolve legacy issues and close integration gaps.

VistaVu Solutions assigned a dedicated Customer Engagement Executive and cross‑functional teams to quickly resolve tickets, add new company codes, and implement Boomi integrations that automated ACH payment files and bank statements and integrated BlackLine with the ERP. The work eliminated manual closing tasks that previously took days each month, freed senior accountants for higher‑value work, and delivered faster, smoother customer service — measurable time savings and reliable, repeatable integrations.

OCI

Serge Hoover

Finance and Systems Director