Case Study: Jackson EMC achieves real-time localized employee and customer communication with Visix AxisTV digital signage

Jackson EMC - Customer Case Study

Jackson EMC is a not-for-profit electric cooperative serving 225,000 customers across 10 northern Georgia counties. With many linemen and field staff working away from computers, the company needed a fast, efficient way to deliver timely, location-specific information and chose Visix AxisTV digital signage to solve that challenge.

Jackson EMC deployed 17 screens with dedicated channel players so each location receives customized, daily-updated content — including real-time weather and outage maps — and trains staff to add content using templates for common events. The system also replaced costly customer-facing posters, proved highly scalable, and delivered timelier, more targeted communication while saving time and reducing ongoing costs.

Jackson EMC

Mark Owen

Manager, Employee Communication