Case Study: Hilton Phoenix Chandler achieves simple, confusion-free event wayfinding with Visix AxisTV

Hilton Phoenix Chandler - Customer Case Study

Hilton Phoenix Chandler, a highly rated property in Arizona known for strong guest satisfaction and community awards, manages a busy 17,000 sq. ft. meeting venue with nine meeting rooms plus private indoor and outdoor spaces. The challenge was to guide event attendees quickly and clearly through multiple rooms and large-capacity spaces without confusing visitors or adding extra staff.

The hotel deployed Visix AxisTV digital signage—two lobby displays using a standardized Hilton PowerPoint template and digital door signs outside meeting rooms—so staff simply schedule event info to a channel player that pushes real-time updates to screens. The result is straightforward, reliable wayfinding: attendees find the right rooms for events ranging from small breakout sessions to a 350-person ballroom, reducing confusion while preserving the hotel’s streamlined, hospitable guest experience.

Hilton Phoenix Chandler

Bill Taylor

General Manager