Case Study: Hillsborough County Sheriff's Office achieves timely communication and staff engagement with Visix

Hillsborough County Sheriff’s Office - Customer Case Study

Hillsborough County Sheriff's Office’s Child Protective Investigations Division in Tampa — about 160 investigators and officers who spend most of their time in the field — needed a better way to reach employees with important updates across long, irregular shifts. Email proved ineffective because staff receive too many messages and can’t always distinguish what’s critical, so the division sought a more immediate, visible communications channel.

They implemented Visix AxisTV digital signage with eight 40‑inch displays in high‑traffic locations and a simple two‑approver, two‑creator workflow, including bilingual content and web captures for live weather and traffic. The signs reinforce meeting topics, support quick-response alerts, improved information retention (for example, awareness of marijuana grow‑house indicators), prompted staff to change plans around storms and traffic, and fostered greater internal community while remaining easy to manage and justify.

Hillsborough County Sheriff’s Office

Jennifer Hock

Program Administrator