Case Study: Carolinas HealthCare System achieves dynamic, scalable staff and public communications with Visix AxisTV

Carolinas Healthcare System - Customer Case Study

Carolinas HealthCare System (CMC‑NorthEast), part of a 33‑hospital public not‑for‑profit network, needed a cutting‑edge way to push timely communications to busy medical staff and to inform visitors. Facing rapid expansion and varied audience needs, the organization sought a scalable digital solution that could deliver both internal notices and public-facing information across multiple sites.

They implemented Visix AxisTV digital signage, deploying displays in physician lounges, staff areas and public information stations. Content evolved from PowerPoint to video and now includes scannable QR/2D tags for class registration and engagement tracking, plus wayfinding and patient vignettes. The system delivers rapid, targeted messages, has earned strong feedback from physicians and administrators, saves clinicians time, and remains flexible and scalable for future expansion.

Carolinas HealthCare System

Todd Redden

Executive Director of Physician Education