Case Study: RA International enhances shipment visibility and management with Visiwise

How RA International Enhanced Their shipment Management by using Visiwise Visibility Dashboard

RA International, a UK-based integrated facilities and supply chain company, faced significant challenges in managing its global shipments. Their process was highly manual, relying on time-consuming emails to communicate updates to clients, and they lacked a centralized system to track multiple shipments or receive automatic alerts. This led to inefficiencies and a lack of visibility for both their internal team and their customers.

To address this, Visiwise implemented a customized Visibility Dashboard. The solution provided a real-time Map View displayed on a large office TV, automated email notifications for status changes, and extensive branding customization. As a result, RA International gained a single source of truth for all shipments, drastically reduced manual tracking efforts, and improved customer experience by proactively sharing updates. The support from Visiwise ensured a successful implementation and ongoing partnership.

RA International

Sharan Mandavia

Group Logistics Manager