Case Study: Carr Properties achieves 84% faster visitor check-in with Visitt

How Carr Properties went from Street to Suite 84% faster with Visitt

Carr Properties, a real estate investment trust, sought to modernize and streamline the visitor experience at its One Congress building in Boston. The challenge was to move away from an inefficient process and create a seamless, secure arrival journey by integrating visitor management directly into their operations platform. To achieve this, they partnered with Visitt, utilizing its visitor access module.

Visitt, in collaboration with SwiftConnect, integrated its platform with the building's access control system. This solution enabled secure, mobile-first check-in, where credentials were automatically activated for scheduled meetings. The implementation resulted in an 84% faster check-in process, reclaimed over 29 hours of front desk time monthly, and achieved an 80% tenant-led adoption rate for visitor invitations.

Carr Properties

Aaron Altscher

Vice President, Information Technology