Case Study: Hotel Rumbao San Juan boosts conversions with Visiting Media's TrueTour

Hotel Rumbao San Juan boosts conversions with Visiting Media and closes 50 to 200-person events in 90 days

Hotel Rumbao San Juan, managed by Driftwood Hospitality, faced challenges in showcasing its unique historic location to potential clients due to restrictions on drone footage and the need to efficiently secure business with a lean sales team. The hotel's Director of Sales and Marketing was initially hesitant but turned to vendor Visiting Media and their TrueTour platform for a solution.

Visiting Media implemented TrueTour, creating an immersive CGI video from satellite imagery to highlight the property's prime location. This solution allowed the hotel to share virtual tours and documents via a simple link, streamlining the sales process. As a result, Hotel Rumbao saw a faster sales cycle and a higher conversion rate, successfully booking large events with short lead times, even during travel disruptions like hurricane season, despite having a smaller sales team.

Hotel Rumbao San Juan