Case Study: Delta Hotels Vancouver Downtown Suites boosts premium suite bookings with Visiting Media's TrueTour

Delta Hotels Vancouver Downtown Suites boosts premium suite bookings 9% with Visiting Media

Delta Hotels Vancouver Downtown Suites, a Marriott International property, faced significant challenges in showcasing its offerings and driving premium suite bookings following a renovation and during COVID-19 travel restrictions. Partnering with Destination Vancouver, the hotel turned to Visiting Media and its TrueTour™ platform to create an innovative solution for virtual guest engagement.

Visiting Media implemented its TrueTour™ virtual experience platform, which was used in sales proposals, email signatures, and on the hotel's website. This solution allowed the sales team to provide immersive virtual tours to prospective guests. The results were significant, including a 9% increase in paid premium occupancy. A major win was closing a $1 million extended-stay deal for a production crew, who booked after experiencing the virtual tour. Visiting Media's tool was pivotal in transforming the hotel's sales process and driving substantial revenue.

Delta Hotels Vancouver Downtown Suites