Case Study: City of Hartford modernizes operations with Vision33 and Accela

City of Hartford streamlines inspections with Vision33 and Accela using mobile field app

The City of Hartford was facing operational challenges due to its legacy software, which lacked online permitting and licensing capabilities. Its public works department was paper-based, and it needed to integrate its 311 system with code enforcement. To address this, the city partnered with Vision33 to implement an eGovernment solution.

Vision33 implemented a scalable eGovernment platform that allowed for a phased modernization. The solution included pre-configured modules and a mobile app for field inspections. This provided significant benefits, including a faster online application process for citizens and staff and a robust system that enables all city departments to share information seamlessly.

City of Hartford