Case Study: PermataBank achieves 24/7 real-time availability and eliminates downtime with Vision Solutions' MIMIX HA

PermataBank - Customer Case Study

PermataBank is a major Indonesian bank serving about one million customers across 35 cities with 288 branches and 24/7 online channels. To remain competitive and protect customer trust, the bank needed a proven high-availability solution to prevent both planned and unplanned downtime and ensure real-time transaction delivery across ATMs, internet and mobile banking.

PermataBank implemented Vision Solutions’ MIMIX HA for i5/OS with support from partner Multipolar and IBM platforms, deploying dual synchronized data centers with automatic failover. The solution eliminated downtime for maintenance and outages, ensured continuous real-time service, provided a reliable mirrored backup, improved productivity, delivered rapid ROI and helped the bank retain and grow its customer base.

PermataBank