Case Study: National Center for Missing & Exploited Children achieves 24/7 BlackBerry and email availability with Vision Solutions' Double-Take Availability

National Center for Missing & Exploited Children - Customer Case Study

The National Center for Missing & Exploited Children (NCMEC), a nonprofit based in Alexandria, VA founded in 1984, provides 24/7 support to locate missing children and combat child exploitation. Because constant communication is essential during active cases, NCMEC needed a fail‑proof disaster recovery plan for business‑critical systems—particularly its BlackBerry Enterprise Server and Exchange—after finding manual rebuilds were time‑consuming and risked dangerous downtime.

NCMEC implemented Vision Solutions’ Double‑Take Availability with Mimosa NearPoint to replicate Exchange, BlackBerry Enterprise Server and archived mail in real time from Alexandria to a remote Herndon data center, enabling automatic failover and immediate redirection to standby servers. The solution minimized downtime and data loss, restored online services quickly, and improved continuity for time‑sensitive missing‑child investigations.

National Center for Missing & Exploited Children

Steven Gelfound

Director of IT, NCMEC